Returns & Exchanges

At Shop Belveder, we take pride in the quality of our gourmet food products and want you to be completely satisfied with your purchase. Due to the perishable nature of our inventory, we offer a 14-day return window for non-perishable items and immediate replacement for any goods damaged during transit.

Return Process

• 1.
  Contact Support

  Email our customer service team at [email protected] within 14 days of delivery with your order number and photos of the items you wish to return.

• 2.
  Review Approval

  Our quality assurance team will review your request to ensure the items are unopened, in their original packaging, and meet our safety standards for return.

• 3.
  Ship Items Back

  Once approved, securely pack your items and use the provided prepaid shipping label to send the package back to our distribution center.

• 4.
  Receive Refund or Credit

  After we receive and inspect your return, we will issue a full refund to your original payment method or provide store credit within 5-7 business days.